Our terms and conditions of use
Objet
Our terms and conditions of use only rules the contractuel relations between MANAREVA MA PERLE DE TAHITI and our customer who are making a transaction on the website www.ma-perledetahiti.com. the purchase of tahiti pearl jewel on this website involve a fully agreement of the following terms of sale.
The following terms of sale are subject to french law
Price
The indicate prices does not include shipping rates.MANAREVA MA PERLE DE TAHITI reserves the right, at its sole discretion, to modify the prices especially when an obvious error occurred .
Products and availability
MANAREVA MA PERLE DE TAHITI only sells new items and products. MANAREVA MA PERLE DE TAHITI guarantee the authenticity of the tahitian pearl it offers to sale. MANAREVA MA PERLE DE TAHITI will do everything one can to honor every orders.
orders
Any customer who wants to purchase a item on our website necesserily have to:
- fill an idendification form on which figures his contact details, or if he already own a customer account, log into it with email and password.
- Confirm his order after verify it.
-Pay the indicate price following the different way of payment available on our website. The order confirmation comes after the payment confirmation. A confirmation e-mail will be sent to you containing a summary of your purchased item and the shipping adress.Besides you'll have to pay an additionnal shipping rates depending of your shipping country.
MANAREVA MA PERLE DE TAHITI customer service processing orders from monday to friday excepting public holiday.
Payment
In order to secure payment, confidential data(credit card numbers) are encrypted. To know when you are safe you can look at the padlock on your browser.
The customer can pay his order :
- By credit card.
- By paypal account
- By cheque
Delivery
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MANAREVA MA PERLE DE TAHITI commit to deliver tahitian pearls jewels in the due time indicates on the product's page.Delivery can be not provide in the case of force majeure wich are define by uniform jurisprudence with regards of the french law, especially in case of strike.
Despite of the MANAREVA MA PERLE DE TAHITI's monitoring and vigilance, exceeded delay can't give rise, in any case, to damages in advantages of the customer.MANAREVA MA PERLE DE TAHITI shall not be held liable for any exceeding cause by exceptionnal events such as natural disaster, social movements or any other event which it has no authority.
Guarantee and responsability
Every Tahitian pearls jewels provide by MANAREVA MA PERLE DE TAHITI have legal guarantee against hidden defect provided by articles 1641 and the french civil code.
The colors of the Tahitian pearls sold on www.ma-perledetahiti.com could not match the pearls's real colors, that is why the pictures which illustrate the product are not contractual.
Any complaint must be done via the "contact us" part of the website, in a 7 clear days delay from the delivery date.
In case of a sold product's non-compliance , it could be return at MANAREVA MA PERLE DE TAHITI in a 7 clear days delay.MANAREVA MA PERLE DE TAHITI will take it back, exchange it or reimburse it.
Withdrawal
Under sections L and 121.16 of the Code ofconsumption, the customer has a period of seven (7) days as from the delivery of the order, to return the item at his/her expense, for an exchange or reimbursement.
All products must be returned in their original condition and original packaging. If these stipulations are not met, we reserve the right to refuse your return.
the return adress is:
MANAREVA MA PERLE DE TAHITI BP 10271 56007 vannes cedex
- The return is at your expense, you must send your package in the same conditions to MANAREVA MA PERLE DE TAHITI, with your choice of serviceprovider. We highly recommend to you to send your package with monitoring and insurance.MANAREVA MA PERLE DE TAHITI shall in no event be liable for any direct or indirect package's damage.
If the withdrawal period expires a saturday, a sunday or on a public holiday, it is extend to the next working day.
the settlement of disputes
These terms & conditions are governed by French Law.
In cases of disputes, the competent court shall be the competent court of CRETEIL.
Copyright - intellectual property
MANAREVA MA PERLE DE TAHITI are the owners of intellectual property rights on the website and the rights to diffuse the elements included in the website catalog.
Consequently, fully or partial copy, on any support, the elements constituting the site and the catalogue, their use and their being made availability to third parties are strictly prohibited.
All parts of www.ma-perledetahiti.com are and remain the exclusive property of MANAREVA MA PERLE DE TAHITI. In accordance with the provisions of the code of intellectual property, no reproduction or representation even partial of the www.ma-perledetahiti.com website may be done without the prior written consent of MANAREVA MA PERLE DE TAHITI.
Personal informations
MANAREVA MA PERLE DE TAHITI is committed to protecting the privacy of those who entrust us with Personal Data.
Personal Data, required by MANAREVA MA PERLE DE TAHITI, responsible of the overall treatment, are necessary for the follow-up of your order, the commercial and marketng management of your case file and the quality of our relation.
This data are also keep for security, in order to respect legal obligation and in order to improve and customize the services and informations we provides to you.
In accordance with the law on Computing and Freedom,you may exercise your right to access and rectify your personal information. just write us :
by email contact@ma-perledetahiti.com
or by mail:
MANAREVA BP 10271 56007 Vannes cedex
